Do you carry out regular training with your staff?
Our professional cleaners all receive rigorous induction training in our class room, followed by shadowing one of our established cleaners to learn the ropes. We also provide on-going training for our team, ensuring that they are updated on the latest cleaning trends, products, processes, and equipment
How do you price your contracts?
Every business is unique. Our contracts are priced based on your location, office size, layout, and the number of employees you have.
How often should an office be cleaned?
There is no “one size fits all” approach when it comes to how often an office should be cleaned. Large offices with a high volume of employees should be cleaned daily, while small offices can be cleaned weekly. We will be able to advise you during your site survey.
How much is a professional cleaning service UK?
At Sloane Cleaning Services, we offer competitive prices that start from as little as £35 per week, that being said, how much our services cost is determined by your office location, size, and layout. Large offices will require more than one cleaner, this will cost more when compared to a small office that only requires one cleaner for a short period of time.
What are the types of equipment you use for cleaning?
We invest in our equipment, staying up to date with the most cutting-edge tools. Our equipment ranges from energy-efficient vacuum cleaners to microfibre cloths. We also use floor cleaners, dusters, and eco-friendly cleaning products that are non-toxic and chemical free.
What if I had to reschedule or cancel?
We pride ourselves on our flexible services and we understand that circumstances can change one day to the next when running a busy office environment. We are happy to meet your needs, though we do ask if you need to cancel our services or reschedule your appointment, please give us twenty-four hours notice, so we can adjust our schedule accordingly.
Can you provide a customised cleaning plan for our office?
We know two offices are not the same, which is why every cleaning plan we provide is customised to your unique cleaning needs.
What areas of the office do you clean?
We clean all office areas from your high traffic areas and high touch areas to receptions, work desks, conference rooms, meeting rooms, bathrooms, communal kitchens, and more. We ensure every part of your office is clean and healthy.
Do you provide cleaning services outside regular business hours?
We understand that having our cleaners working during the day can be disruptive to your team, which is why we offer out-of-hours cleaning services, offering you with the flexibility you need. We can clean first thing in the morning before you get to work or in the evenings, once you have gone home.
Do you provide emergency cleaning services?
Emergencies happen, and always when you least expect them. Emergency cleaning should be left to the professionals that understand health and safety, along with what products and cleaning processes need to be used to clean your emergency quickly and effectively. Our team is on hand 24/7 to provide you with emergency cleaning as and when you need it.
Do you offer eco-friendly office cleaning?
We take great pride in preserving our environment and lowering our carbon footprint. We provide clients with eco-friendly office cleaning that aligns with their green policy. We use a range of eco-friendly products that are chemical and toxin free, along our state of the art equipment that is energy efficient and uses less water.
Have your cleaners been vetted?
We do not advertise for cleaners. All our cleaners have been referred to us and all undergo thorough background checks, so you can use our services with confidence. We want you to have complete peace of mind when using our office cleaning services in London.
Will I always have the same cleaner?
In order to provide you with consistency, we send the same cleaner or cleaners to your office every time. We know how important continuity is when it comes to office cleaning. When you have the same cleaner or cleaners that know your office, you can expect an effective and efficient clean.
How quickly can you start the cleaning contract?
Once you contact our team for the first time and arrange your site survey and quote, we will put a plan in place. Once we have conducted the survey and provided you with an accurate and transparent quote, and you give us the go-ahead, we can start as soon as you need us.
How do you ensure a high quality office clean?
Our trained cleaners and our customised cleaning plans ensures your offices are gleaming and healthy. Our teams are provided with a cleaning plan, schedule, and check-list, ensuring that they clean every nook and cranny. This is followed up with our regular spot checks and satisfaction checks, ensuring our high quality cleaning standards are being met.
Do you provide any support services?
In addition to our regular cleaning services, we also provide a host of support services, saving you time, energy and money. To avoid stress, we provide a range of support services using trusted tradesmen that we have worked with for decades, offering everything from once-off deep cleaning, to window cleaning and pressure washing to electrical, decorating services, and old furniture removal.
Do you carry out spot checks?
We take great pride in the services we provide and in order to ensure our cleaners are meeting our high standards, we carry out regular spot checks and satisfaction checks.
How Do I Provide Feedback?
We appreciate your feedback. Feedback helps us improve our services and is used in our ongoing training to ensure we continue to provide the best quality office cleaning services in London.
How long will it take to clean my office?
This is one of the most common questions we are asked on a regular basis and unfortunately, there is no “one size fits all” when it comes to how long it will take to clean your office. The length of time is determined by the number of cleaners needed, the size and layout of your office, along with the number of employees you have. We will be able to give you a cleaning duration once we have conducted your site survey.
How do I arrange a site survey and quote?
Arranging a site survey and quote is quick and easy. You can call us right now on 020 7584 6500, or you can click on the “Get a Quote” button at the top of this page and once of our experienced team members will get back to you soonest.
How Do I Provide Feedback?
We appreciate your feedback. Feedback helps us improve our services and is used in our ongoing training to ensure we continue to provide the best quality office cleaning services in London.
