Having a clean retail space can enhance your customers experience, boosting sales. When your retail space is clean and hygienic, it attracts customers, making a lasting impression that keeps them coming back. This means maintaining a spotless space to improve the health and safety of your customers and employees, this includes high traffic areas and busy days.
The Importance of a Clean Retail Space
Clean retail spaces promote health and safety, reducing the risk of accidents and illness. It enhances your customers shopping experience, making them feel welcome and comfortable. When your retail store is clean and tidy, you also reduce the risk of your stock being damaged by containments, dust, and grime. It also demonstrates your professionalism and attention to detail.
Areas You Must Focus On
It's not uncommon for certain areas in your retail store to be overlooked when it comes to cleaning, which emphasises the need for professional cleaning services. Pay attention to the following high traffic areas to ensure you provide your customers with the best shopping experience:
- Entrance – 92% of customers don't return to stores that are dirty and unkept
- Washrooms and fitting rooms – when your wash rooms and fitting rooms are dirty, you can lose valuable business. These areas should be cleaned a minimum of twice a day, more during busy periods
- Counters and high touch surfaces – counters, door handles, product displays, trolleys, and POS terminals should be cleaned and sanitised multiple times a day. These high touch surfaces need to be sanitised to ensure the health and safety of your customers and employees
How to Keep High Traffic Retail Areas Clean Throughout the Day
It's essential to maintain cleanliness of your retail store throughout the day. It requires a consistent effort from the team. Even with professional cleaning services, you will want to follow the below tips to ensure your retail area is kept spotless and healthy throughout the day:
- Cleaning Routine – establish a routine that includes mopping, sweeping, dusting, vacuuming, and sanitising high touch surfaces
- Deep cleaning – schedule regular deep cleans to address areas that may be overlooked during daily cleaning
- Washroom cleaning – wash rooms should be cleaned and sanitised multiple times during the day, boosting customer satisfaction
- Staff training – staff should be trained on cleaning techniques and how to maintain a clean retail environment. They should take responsibility, cleaning up after customers, ensuring the space is ready for the next customer
- Floors – sweep, vacuum, and mop floors each day and more often if you are experiencing a lot of foot traffic
- Shelves – dust and polish shelves to ensure they are clean to provide a welcoming and enjoyable shopping experience
Use Professional Cleaners
Professional retail outlet cleaning services provide efficiency and expertise when it comes to the cleaning and sanitising of your retail space:
- Expert knowledge – professional cleaners are trained on how to clean surfaces and materials to create a clean and hygienic retail space
- Specialised equipment – professional cleaners use industry-grade cleaning equipment and products to remove dirt, dust, and germs effectively and thoroughly
- Save time – when you hire professional cleaners, you enable your team to focus on selling your products rather than cleaning
- Consistency – professional cleaners work to high cleaning standards, providing you with consistent results when it comes to maintaining a pristine retail environment
Conclusion
High traffic retail spaces can be challenging to keep clean with the constant flow of customers walking through the door. Following the above tips, you can ensure your retail space is always clean, welcoming, and safe for your customers and employees. Interested in working with a professional retail outlet cleaning company? Get in touch with Sloane Cleaning Services today to find out more.
