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Sloane Cleaning Services>How is your cleaning staff trained?

How is your cleaning staff trained?

14
Oct
Posted by: Admin

At Sloane Cleaning Services, we take staff training very seriously. We know how important  our cleaners are in ensuring your office is clean and hygienic. This is achieved through induction training, along with consistent and regular ongoing training, ensuring our team of cleaners are updated on the latest cleaning practices, and latest equipment and technologies.

Cleaning staff training is the foundation of providing you with consistent high quality. We have developed a robust cleaning training programme for all our cleaners, ensuring you receive first class cleaning services at all times. 

Induction Training

Our cleaners are all referred to us by our experienced cleaners and clients. We do not advertise for cleaners. Once a cleaner is accepted to join Sloane Cleaning Services, they must undergo a rigorous induction training programme. This is our opportunity to educate them on our operational procedures and cleaning standards. 

Induction training covers cleaning products, processes, and equipment. If the cleaner passes their induction theoretical training, they are invited to shadow one of our experienced cleaners for a period of time. During this time they get hands on experience on using equipment, what cleaning products to use, and our effective and proven cleaning processes.

Only once we are one hundred percent confident that the cleaner is trained and meets our high quality standards are they given cleaning jobs of their own.

Cleaning Checklists

When working with Sloane Cleaning Services, you can expect a tailored cleaning service that meets your offices cleaning and hygiene needs. This involves providing our cleaners with detailed checklists, ensuring that your cleaning needs are met with confidence. The cleaning checklist ensures our cleaners follow each step of the cleaning process. 

Spot Checks and Satisfaction Checks

Our team of experienced supervisors will regularly carry out spot and satisfaction checks on site. This is to ensure our cleaners are following our high quality cleaning processes, using the right cleaning products, and using equipment effectively. This is also your opportunity to discuss any concerns, or praise the cleaner on the job they are doing. Your feedback is very important to us and is used in our ongoing training, as we constantly strive to improve our services.

Ongoing Training Schedules

We know that just offering induction training is not enough, especially as new equipment and products are constantly being introduced to the cleaning industry. We have an ongoing training programme, where our cleaners come into our offices for a day or two to update them on health and safety regulations, cleaning products and equipment, new processes, and to discuss feedback received by our clients.

This also helps us focus on areas that need improvement. This ensures our cleaners are always updated to provide you with first class office cleaning services.

Safety Best Practices

Health and safety is very important when it comes to office cleaning services. Our cleaners are exposed to cleaning chemicals, not to mention moving heavy items. With the constant bending, kneeling and twisting they do, we ensure they are properly trained on the right lifting techniques and the proper use of cleaning products, ensuring your office remains spotless and healthy.

Conclusion

As a leading office cleaning company in London, we take great care in the selection and training of our cleaning team, ensuring you can always use our services with one hundred percent confidence. If you would like to hire our services or discuss our training in more detail, please get in touch.