One of the biggest misconceptions surrounding the office cleaning industry is that anyone can do it. Our team are trained to clean. They receive proper, effective, and ongoing training, ensuring they use the right cleaning products, equipment, and processes, ensuring your office is left clean and hygienic.
Our cleaners are on hand to provide you with a healthy and safe working environment. In order to do this, they need ongoing training, ensuring that we provide you with the best cleaning services that you can trust.
We cannot speak for other cleaning companies, but we can speak for ourselves, confirming our cleaners are all trained to the highest standards, with regular ongoing training on the products, and equipment that we use.
Once we welcome a new cleaner to the team, we offer them a trial period. This is a very important step, as it helps us determine how the cleaner adapts to different work sites, ensuring that they are the best fit for each of our clients. This process usually starts with the new cleaner shadowing one of our experienced cleaners for a day or two, and then they are allowed to clean on their own under strict supervision.
When the trial is over, the cleaner has already gained valuable insights into our industry, though we still ensure they receive ongoing training for at least a week. This training is on-duty training, which means one of our experienced cleaners will be with them, directing them through our cleaning processes, along with using the equipment and products.
After our new cleaner has gone through their trial period and spent at least a week with a trainer focusing on cleaning products, equipment, and processes, we do not stop there. It is our reputation as a leading high quality and professional cleaning company that is at stake. This is why we take ongoing training very seriously.
Our cleaners have spot checks on a regular basis, enabling us to ensure they are completing their tasks to our high quality standards. If we notice any issues, they are brought back to our offices and retrained on certain steps if needed, while being introduced to new pieces of equipment and cleaning products.
You may be wondering how a trained cleaner can benefit you, if you should even be concerned if the cleaner is trained or not. The answer is definitely, yes.
Our cleaners are trained to the highest standards with regular ongoing training, ensuring:
As a Sloane Cleaning client, you are an important part of our training process. With your valuable feedback, we are able to identify where our cleaners are excelling, and areas that need working on. With feedback from our clients, we are able to constantly improve our training and the cleaning services we provide.
As a professional cleaning company, we have a system in place that monitors and tracks our cleaners, providing you with the confidence in using our services, knowing our cleaners will do their jobs to the highest standards. If you want to discuss our services in more detail, give the Sloane Cleaning team a call.