4 Old Park Lane, London, W1K 1QW
Mon-Fri 09:00 AM - 05:00 PM
Get a Quote
Sloane Cleaning Services>How do you maintain communication with clients regarding cleaning services?

How do you maintain communication with clients regarding cleaning services?

9
Aug
Posted by: Admin

Sloane Cleaning has been professionally cleaning offices in the London area for many years and one thing we have learned is the importance of client communications when it comes to their cleaning services. From your initial consultation and throughout your cleaning experience, we ensure you receive the finest level of service, meeting your cleaning needs with confidence.

Initial Consultation

All Sloane Cleaning clients enjoy the convenience of an on-site consultation before we provide our professional services. Our initial consultation is to get a better understanding of your working environment, along with the size of your office, along with how many employees work in the office. This helps us put an effective cleaning schedule together.

During the initial consultation, we work with our clients, ensuring your cleaning needs are met, while answering all your questions. This is a great first point of contact for our clients and you are welcome to ask our representative anything you need to know about our services. Our team member will provide you with a point of contact and telephone number, should you ever need to contact us urgently to discuss your cleaning needs

Spot Checks

We take great care and pride in ensuring your offices are professionally cleaned to the finest standard. Our cleaners are all trained and receive ongoing training, ensuring they are updated on the latest cleaning techniques and equipment.

We also conduct regular spot checks. One of our supervisors will arrive at your offices on a regular basis, checking up on our team, ensuring they are meeting the Sloane Cleaning quality standards. This is an opportunity for us to communicate with you regarding your cleaning services, ensuring you are happy, and recommending additional services that can help make your office clean and hygienic.

Update on New Cleaning Products and Services

As Sloane Cleaning evolves as a leading office cleaning professional in London, we add new products and services to our range. We offer general office cleaning services, wash room services, environmentally friendly cleaning solutions and more. We will regularly communicate with you, through your chosen communication method, if we feel any of our new offerings will benefit your office space.

Call us

Should you wish to discuss your cleaning services with us at any time, feel free to call us. We offer flexibility and versatility in our cleaning approach and are happy to make adjustments as needed. You can call us on 020 7584 6500.

Complete our Online Contact Form

In the event you were out when our team members conducted a spot check or our cleaners were at your offices, and you want to discuss your cleaning services with our team, you are also welcome to contact us via our online contact form, and a member of our experienced team will get back to you soonest.

We Encourage Feedback

At Sloane Cleaning, we value feedback from our clients. Feedback is an excellent way to communicate if you are happy with our services, or what you feel our team can improve on. We use feedback from clients in our ongoing training, ensuring we remain up to date and provide the finest quality professional office cleaning services in London.

Our Team

With over thirty years of professional cleaning experience, Sloane Cleaning will provide you with the finest quality services, along with transparent and honest communication at all times. We work to high standards, offering a host of cleaning solutions based on your needs, including twenty four hour emergency services, if needed.

Conclusion

Our expert team will communicate with you throughout your cleaning journey with Sloane Cleaning from your initial consultation, to when they arrive to carry out spot checks. We are always happy to discuss your cleaning requirements, making necessary adjustments as needed. If you need to contact us for any reason, please call us or complete our online contact form.