How do You Address Specific Cleaning Needs or Requests?

6

Aug

Posted by: Admin

Every office is unique. You can be a small or large business, in just about any industry, but chances are your office is different to your competitors. As a result, at Sloane Cleaning, we take note of our clients specific cleaning needs and requests. We provide a professional office cleaning service, working with our clients to ensure your needs and requests are carried out in a timely manner.

Initial Consultation

Every cleaning project we take on starts with an initial consultation. We come to your office, discuss your cleaning needs, and do a site survey. What this does is help us understand your cleaning requirements better, ensure you receive a high quality service, and enables us to provide you with an accurate and up to date quote.

Cleaning Checklist

Some offices will require one cleaner, while others require a cleaning team. We ensure, based on our initial consultation, that our cleaning teams are furnished with a cleaning schedule and check list, this ensures no stone is left unturned. It also enables us to add or remove cleaning duties, as per your request or need.

Reliable Solution

As a reputable office cleaning company, Sloane Cleaning understands how important it is to provide you with the highest quality cleaning service. We take great pride in ensuring we provide a first class service, helping our clients maintain a pristine office environment that boosts productivity, reduces sick leave and allergies, and makes a great first impression on visitors. 

We Understand Our Clients Needs and Requests

We take the time to understand our clients cleaning needs and requests:

• Customised plans – we tailor our services to meet your unique requirements. This involves a survey of your premises, along with an initial consultation, to put a cleaning schedule and checklist together, ensuring your cleaning needs and requests are met at all times
• Comprehensive Service – we cover a range of cleaning services based on your unique office needs, this is outlined in our contract. Regular cleaning includes dusting, mopping, disinfecting, and vacuuming. 
• Quality assurance – our supervisors carry out spot checks on our cleaning teams, ensuring that they continue to complete their duties to our high standards, exceeding your expectations

Cleaning Procedures

With regular and ongoing training, we keep our cleaning teams updated on the latest cleaning procedures and standards, ensuring your cleaning needs are met:

• Health and Safety – we ensure the well-being of our cleaning teams and your employees by adhering to health and safety regulations. This includes using the correct cleaning products, equipment, and techniques
• Consistency – we adhere to the agreed cleaning schedules providing a consistent service. Should you wish to deviate from the cleaning schedule, you are welcome to contact our team so we can accommodate you
• Attention to Detail – our team plays close attention to detail to ensure the best office cleaning solutions. We offer a thorough cleaning at all times, including hard to reach areas, and high touch surfaces. 
• Environmentally friendly solutions – many of our clients have green initiatives and request we follow these. We have a range of eco-friendly cleaning products and practices to help you maintain your green policy, helping to reduce your carbon footprint and environmental impact.

Conclusion

We maintain an open communication channel with our clients, making cleaning adjustments where necessary to meet your specific cleaning needs and requests. We are constantly striving to provide our clients with a first class office cleaning service and appreciate your feedback. Feedback helps us identify what our teams are doing right and wrong. We then use the feedback in our ongoing training sessions, helping us provide you with even a better service.